Track your team's Mean Engage Time in real-time with Numerics' PagerDuty widget, for proactive KPI tracking and instant alerts.
Track your team's Mean Engage Time in real-time with Numerics' PagerDuty widget. The Mean Engage Time widget provides an at-a-glance view of the average time it takes for your team to engage with incidents across all responders, within your chosen timespan. With a simple and clear text label visualization, you can monitor this critical KPI and take proactive steps to ensure that service levels are met and customer satisfaction is maintained.
Benefits of Tracking Mean engage time in PagerDuty incident management dashboards
As a business owner, keeping track of your team's Mean Engage Time is crucial to ensure that service levels are met and customer satisfaction is maintained. With Numerics' PagerDuty widget, you can track this KPI in real-time and be alerted instantly if the metric deviates from the benchmark. This proactive approach to KPI tracking empowers you to take immediate corrective action and steer your team in the right direction, ensuring that your business goals are met consistently.
Full Integration Details:
Part of the pagerduty
Incidents Widget Pack
More PagerDuty Widget Packs:
PagerDuty Integration Specifications:
Widget Templates:
46
Authentication Type:
Token based auth
Supported plans:
All
API Rate limit:
120 Requests per minute
PagerDuty Support:
