I can’t connect my account on my Mac when the app directs me to a web page.
When the service account uses web based authentication and Mac default browser is not chosen as Safari, the account adding process gets stuck. Please use Safari as Mac default browser while adding such service accounts until we provide support for other browser types.
My Google Spreadsheet widgets are not working.
Due to a recent change in Google Spreadsheets API, they have disallowed API query with space character included in the worksheet name. If you could please remove the space character from the worksheet name or replace it with an underscore and re-select the worksheet, the widgets will work as intended.
I Accidentally deleted my dashboard. Is there a way to bring it back?
Once you delete a dashboard, it is permenantly deleted together with the widgets inside. If you have a dashboard with multiple widgets that require detailed configurations, we recommend to save the template file in case you accidentally delete it. But keep in mind that, since Numerics will remember your added accounts, re-creating the same dashboard will be much faster and easier.
How often do the widgets refresh?
Numerics is designed to automatically update your dashboards as frequently as possible. Since Numerics has no servers that store your data, the app makes direct secure connections to the relevant data source to update each of your KPIs. Because of this, the updating frequency of the app is closely related to the app’s lifecycle and various system conditions.
Widget Refresh Details
Numerics is designed to automatically update your dashboards as frequently as possible. Since Numerics has no servers that store your data, the app makes direct secure connections to the relevant data source to update each of your KPIs. Because of this, the updating frequency of the app is closely related to the app’s lifecycle and various system conditions. Here’s a quick primer on how updates work behind the scene:
What happened to Stocks service integration?
Recently, the API provider (Alpha Vantage) for Stocks integration restricted the use some of their endpoints for non-premium users. As a result, we have reworked the Stocks integration.
The reworked version name is Alpha Vantage. We allow our users to authenticate via Alpha Vantage account credentials to query for data depending on their Alpha Vantage membership status.
I love Numerics, but I need additional service integrations!
We have a huge roadmap of services from diverse fields and welcome requests to service integrations from our users. Please feel free to reach out with more service / widgets that you would like to see integrated with Numerics, we will definitely consider adding them in future releases.
You can always reach us by tapping ‘Contact support’ on Numerics settings screen.
I haven’t used Numerics for a long time. Now some of my widgets are not working.
Some service integrations that uses oAuth as the authentication system might expire the access token for Numerics. This happens if Numerics was not used for a long time. We recommend you to remove the account and add it again in Numerics. Once you’ve done that, please edit the widget and choose the newly added account. This should get the widget to show numbers again.
The widgets I add to my shared dashboard are received in preview mode although I connect my account.
Shared dashboards are saved in iCloud databases so that the updates are reflected in every device that belongs to people in the collaboration list. In some cases, we have experienced delays in updating the data through iCloud on the receiver part. That is the reason the person who receives your dashboard initially sees your widgets in preview mode. However, this is a temporary situation and your widgets should connect to the respective accounts shortly after the share.
When I add a home screen widget, it shows an empty box and it doesn’t update.
When you add a Numerics widget to the home screen, you should edit the widget and choose a dashboard and a widget you prefer. If you don’t choose a dashboard and a widget, the default empty box is added to the homes creen.
Does Numerics have any other widget types?
Numerics brings new features in every release. Currently, our development team is looking to add more widgets to visualize more data rich graphs in the most optimized ways for the future releases. We always welcome the recommendations and feedback from our users which help immensely during the development phase. Please reach us for the features you require to be included in Numerics.