Ask Nicely is a cloud-based online survey software that helps businesses create surveys and collect feedback in real time based on Net Promoter Score (NPS).
Get powerful insights into your NPS and survey KPIs.
Build project dashboards with data from Ask Nicely side-by-side with other integrations like Livechat & Helpdesk to measure overall success.
Connect to multiple Ask Nicely accounts to monitor overall performance together on a single Numerics dashboard.
Following are all the pre-defined Ask Nicely KPI dashboard widgets bundled with Numerics.
The total NPS score for your property based on customer responses.
A gauge for the number of survey emails opened compared to the total emails sent.
A gauge for the number of survey email responses received compared to the total emails sent.
The NPS of your property broken down by the respondents scores.
The total number of detractors based on customer responses.
The total number of survey emails opened.
The total number of responses received for survey emails.
The number of comments received in responded surveys within your chosen time span plotted on a line graph.
The number of delivered surveys within your chosen time span plotted on a line graph.
The number of detractors in responded surveys within your chosen time span plotted on a line graph.
The trend of the NPS score within your chosen time span plotted on a line graph.
The number of opened surveys within your chosen time span plotted on a line graph.
The number of passives in responded surveys within your chosen time span plotted on a line graph.
Measure your customer support performance.
See how your agents are performing.
Get an overall health of your project and team performance.
Deploy dashboards organization wide
Team Dashboard App for the Apple TV