Customerly is a customer lifecycle solution for client-facing businesses to manage their relationships with customers, provide support, gather feedback, and automate processes such as email marketing and request routing.
Gain instant insight into your projects and conversations in Numerics dashboards.
Build dashboards with data from Customerly side-by-side with other integrations like MailChimp & Salesforce to measure overall customer satisfaction.
Connect to multiple Customerly accounts on a single Numerics dashboard.
Following are all the pre-defined Customerly KPI dashboard widgets bundled with Numerics.
The count of active users in the last 30 days for the chosen project.
The count of new users added today for the chosen project.
The count of total leads added for the chosen project.
The total number of users.
The average number of responses, plotted on a line graph for a chosen time span.
The count of closed conversations, plotted on a line graph for a chosen time span.
The count of new conversations, plotted on a line graph for a chosen time span.
The total number of replies, plotted on a line graph for a chosen time span.
The top agents ordered by their average close time for a chosen time span.
The top agents ordered by their count of closed conversations for a chosen time span.
The top agents ordered by their count of replies for a chosen time span.
The top agents ordered by their average response time for a chosen time span.
The top agents ordered by their count of conversations closed for a chosen time span.
Track support staff performance & drive customer success.
Measure performance of email marketing campaigns.
Get a comprehensive summary of your customer service metrics.
Deploy dashboards organization wide
Team Dashboard App for the Apple TV