Missed chats status

The total number of chat conversations that were not accepted compared to the total number of chats within your chosen time span.

Real-time tracking of missed chats with the Missed Chats Status gauge widget for Help Scout on Numerics dashboards.

The Missed Chats Status widget from Numerics' Chat KPIs pack for Help Scout offers a linear gauge visualization, providing real-time tracking of chat conversations that were not accepted. This KPI is crucial for businesses looking to enhance their customer experience. By having this information at your fingertips on a Numerics dashboard, you can quickly identify trends and take proactive measures to reduce missed chats.

Gauge widget visualization type example
Gauge widget visualization type example
Gauge widget visualization type example

The Gauge widget visualization type in Numerics.

The Gauge widget visualization type in Numerics.

Benefits of Tracking Missed chats status in Help Scout customer support dashboards

The Missed Chats Status widget from Numerics' Chat KPIs pack for Help Scout offers real-time tracking of chat conversations that were not accepted. This KPI is crucial for businesses looking to enhance their customer experience. By having this information at your fingertips on a Numerics dashboard, you can quickly identify trends and take proactive measures to reduce missed chats. With direct, secure connections from your device to the data sources, Numerics ensures that your KPIs are always up-to-date and accurate, giving you the confidence to make informed decisions based on real-time insights.

Part of the help scout

Chat KPIs Widget Pack

Track chat performance KPIs and metrics in a Help Scout dashboard.

More Help Scout Widget Packs:

Help Scout Integration Specifications:

Widget Templates:

147

Authentication Type:

OAuth

Supported plans:

All

API Rate limit:

10 Requests every 5 seconds

Get Numerics

Get started with your custom KPI dashboards for FREE!

Numerics icon
Made for Mac, iPad, iPhone, Apple Watch & Apple TV.
Download Numerics on the Mac App Store

Get Numerics

Get started with your custom KPI dashboards for FREE!

Numerics icon
Made for Mac, iPad, iPhone, Apple Watch & Apple TV.
Download Numerics on the App Store

Get Numerics

Get started with your custom KPI dashboards for FREE!

Numerics icon
Made for Mac, iPad, iPhone, Apple Watch & Apple TV.
Download Numerics on the App Store