Ratings
The total number of ratings received for support responses for a specific Help Scout mailbox within your chosen time span.
Track Help Scout customer success with real-time ratings received for support responses for a specific mailbox with Numerics.
The Ratings widget from Numerics lets you track the total number of ratings received for support responses for a specific Help Scout mailbox in real-time. This Number widget provides a clear visualization of your customer support performance using a large numeric tally display. With this widget, you can easily keep track of your team's performance, identify trends, and make data-driven decisions to improve your customer support experience.
Benefits of Tracking Ratings in Help Scout customer support dashboards
Numerics’ Ratings widget for Help Scout lets you track the total number of ratings received for support responses for a specific mailbox. With real-time visibility into this KPI, you can easily make data-driven decisions to improve your customer support experience. Whether you’re looking to identify trends, keep track of your team’s performance or improve your response times, the Ratings widget gives you the data you need, when you need it. Stay ahead of the competition and ensure your customer satisfaction is at its peak with Numerics.
Full Integration Details:
Part of the help scout
Customer Success Metrics By Mailbox Widget Pack
Track customer happiness KPIs for on a Help Scout dashboard.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
