Average response time
The average amount of time a customer is waiting for a response from your team within your chosen time span.
Track your team's productivity and customer satisfaction with Numerics' Help Scout Average Response Time widget.
Track your team's productivity and customer satisfaction with Numerics' Average Response Time widget. The widget is a customizable and intuitive text label that provides you with real-time insights into the amount of time your customers are waiting for a response from your team. By keeping a watchful eye on this KPI, you can take proactive measures to improve your customer support and keep your customers happy.
Benefits of Tracking Average response time in Help Scout customer support dashboards
Track your team's productivity and customer satisfaction with Numerics' Average Response Time widget. The widget provides you with real-time insights into the amount of time your customers are waiting for a response from your team. By keeping a watchful eye on this KPI, you can take proactive measures to improve your customer support and keep your customers happy. With Numerics' customizable and intuitive dashboard, you can easily monitor this KPI and make data-driven decisions to improve your business operations.
Full Integration Details:
Part of the help scout
Overall Productivity Widget Pack
Build dashboards to track overall performance and productivity of your help desk with customer success metrics from Help Scout data.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
