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Numerics

Help Scout

Phone KPIs

Customers

The total number of customers that were provided support by phone calls in Help Scout within your chosen time span.

Track phone support KPIs with Help Scout Customers widget in Numerics' intuitive dashboard. Optimize your customer service for success.

With Numerics' Help Scout Customers widget, you can easily track the total number of customers that received phone support. This Number widget allows you to monitor your phone support KPIs in real-time, giving you the data you need to make informed decisions and optimize your customer service for success.

Number tally widget visualization type example

The Number widget visualization type in Numerics.

Benefits of Tracking Customers in Help Scout customer support dashboards

When it comes to customer service, tracking and optimizing phone support is crucial. With the Customers widget in Numerics, you can now monitor the total number of customers that were provided support by phone calls in real-time. This enables you to be aware of your phone support KPIs at all times, providing you with the necessary data to make informed decisions and optimize your customer service for success. With Numerics' intuitive dashboard, you can have all your business KPIs at your fingertips, allowing you to take control of your business's performance like never before.

Full Integration Details:

Help Scout Dashboards

Part of the help scout

Phone KPIs Widget Pack

Monitor progress of support professionals with metrics and KPIs from Help Scout data for phone calls.

See all widgets in this pack

More Help Scout Widget Packs:

Personal Help Scout KPIs Widget Pack

Track personal customer service KPIs and metrics in a Help Scout dashboard in real time.

User By Help Scout Mailbox Widget Pack

Get customer success metrics at an agent level to understand their individual KPI performance from Help Scout data.

Support Team By Help Scout Mailbox Widget Pack

Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.

Overall Company Help Desk KPIs Widget Pack

Improve customer support KPIs and metrics with dashboards designed with Help Scout data.

Company By Mailbox Widget Pack

Monitor company customer support data for a specific mailbox in a Help Scout dashboard.

Overall Productivity Widget Pack

Build dashboards to track overall performance and productivity of your help desk with customer success metrics from Help Scout data.

Productivity By Mailbox Widget Pack

Track customer support performance with KPIs like resolution times and more with Help Scout dashboards.

Overall Conversation Widget Pack

Build dashboards with your Help Scout account to track and improve customer success metrics and KPIs.

Conversation By Mailbox Widget Pack

Connect to your Help Scout data to build dashboards that track KPIs and metrics for a mailbox in real time.

Overall Happiness Widget Pack

Monitor overall customer happiness KPIs and metrics in dashboards from Help Scout data.

Knowledge base KPIs Widget Pack

Build dashboards to track performance and metrics of knowledge base from Help Scout data in real time.

Customer Success Metrics By Mailbox Widget Pack

Track customer happiness KPIs for on a Help Scout dashboard.

Chat KPIs Widget Pack

Track chat performance KPIs and metrics in a Help Scout dashboard.

Help Scout Integration Specifications:

Widget Templates:

147

Authentication Type:

OAuth

Supported plans:

All

API Rate limit:

10 Requests every 5 seconds

Based on the official Help Scout API limits.

Help Scout, PBC Support:

Help Scout Support

Numerics at Help Scout

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Get Numerics

Get started with your custom KPI dashboards for FREE!

Made for Mac, iPad, iPhone, Apple Watch & Apple TV.

Get Numerics

Get started with your custom KPI dashboards for FREE!

Get Numerics

Get started with your custom KPI dashboards for FREE!