Average first response time
The average amount of time a customer is waiting for a first response from your team, subsequent response times are not included, for a specific mailbox within your chosen time span.
Gain valuable insights into your team's performance with Numerics' Help Scout Average First Response Time widget.
Keep track of your team's average first response time for customer inquiries with Numerics' Average First Response Time widget. This text label widget shows the average amount of time a customer waits for a first response from your team, so you can make data-driven decisions to improve your customer satisfaction. With real-time data updates, you'll always have the latest information at your fingertips to stay ahead of the competition and deliver exceptional customer service.
Benefits of Tracking Average first response time in Help Scout customer support dashboards
Keeping track of your team's average first response time for customer inquiries is crucial in today's fast-paced business environment. With Numerics' Average First Response Time widget, you can gain valuable insights into your team's performance and make data-driven decisions to improve customer satisfaction. The widget's real-time data updates ensure that you always have access to the latest information, so you can act quickly to address any issues. With Numerics, you can stay ahead of the competition and deliver exceptional customer service.
Full Integration Details:
Part of the help scout
Productivity By Mailbox Widget Pack
Track customer support performance with KPIs like resolution times and more with Help Scout dashboards.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
