Happiness score
The happiness score based on the number of ratings received for support responses by a chosen team for a specific mailbox within your chosen time span.
Track your support team's happiness score in real-time with the Numerics Happiness Score widget for Help Scout.
The Numerics Happiness Score widget for Help Scout provides a clear visualization of your support team's satisfaction ratings for a chosen mailbox. With its large, easy-to-read display, this Number widget makes it simple to track your team's happiness score in real-time. Whether you're looking to identify trends or make improvements to your customer support, the Happiness Score widget gives you the insights you need to keep your support team performing at their best.
Benefits of Tracking Happiness score in Help Scout customer support dashboards
The Numerics Happiness Score widget for Help Scout allows you to track the happiness score of your support team for a specific mailbox in real-time. By keeping an eye on this KPI using a dashboard, you can quickly identify trends and take necessary measures to improve the quality of your customer support. With customizable options, you can tailor the widget to your specific needs and gain insights into how your support team is performing. Stay on top of your support team's happiness score with Numerics.
Full Integration Details:
Part of the help scout
Support Team By Help Scout Mailbox Widget Pack
Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds