Replies
The total number of replies sent by a chosen team to customers for a specific mailbox within your chosen time span.
Monitor your team's Help Scout support performance with real-time updates of replies sent right on your Numerics dashboard.
The Help Scout Replies widget lets businesses monitor the total number of replies sent by a specific team to customers for a chosen mailbox within a specific time span using a large, numeric tally display. With this widget, businesses can stay on top of their customer support game by tracking their team's performance with real-time updates. The widget's number visualization type ensures that businesses can stay aware of their team's performance at all times.
Benefits of Tracking Replies in Help Scout customer support dashboards
Businesses that want to stay on top of their customer support game need to track their team's performance with real-time updates. With Numerics' Help Scout Replies widget, businesses can monitor the total number of replies sent by a specific team to customers for a chosen mailbox within a specific time span. The widget's number visualization type ensures that businesses can stay aware of their team's performance at all times. With Numerics' business dashboard app, businesses can design live dashboards that are natively built for iOS, iPadOS, MacOS, Apple WatchOS & Apple tvOS, making it secure and scalable by design.
Full Integration Details:
Part of the help scout
Support Team By Help Scout Mailbox Widget Pack
Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds