Ticket resolved trend
The trend of conversations by a chosen team with a Closed status, for a specific mailbox within your chosen time span.
Track closed ticket trends by mailbox with Numerics' Help Scout Ticket Resolved Trend line widget for real-time insights.
The Ticket Resolved Trend line widget for Help Scout in Numerics is an interactive line chart that tracks the trend of conversations with a Closed status for a specific mailbox. With this widget, you can easily monitor how efficiently your support team is resolving tickets, giving you insights into their performance and areas for improvement. Its user-friendly interface and real-time data updates make it easy to stay on top of your KPIs and make informed decisions based on the data.
Benefits of Tracking Ticket resolved trend in Help Scout customer support dashboards
As a business, having real-time insights is essential to making informed decisions. With Numerics' Ticket Resolved Trend line widget for Help Scout, you can track closed ticket trends by mailbox, giving you a clear understanding of your support team's performance. By displaying the data on a dashboard, you can easily track your KPIs and make informed decisions based on the real-time value. Numerics' secure and scalable design ensures that your data is protected while providing you with the ability to track your KPIs from anywhere, anytime, and on any device.
Full Integration Details:
Part of the help scout
Support Team By Help Scout Mailbox Widget Pack
Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds