Resolved conversations
The total number of conversations with atleast one reply and a Closed status by a chosen user, for a specific mailbox within your chosen time span.
Track resolved conversations by user and mailbox in real-time with Numerics' Help Scout Resolved Conversations number widget.
Numerics' Resolved Conversations widget shows the total number of closed conversations for a chosen user and mailbox in real-time. This number widget provides a quick and easy way to track this important KPI, making it simple to keep an eye on your team's performance over time. With its powerful visualizations and real-time updates, Numerics offers an unparalleled way to track your Help Scout metrics and make data-driven decisions to optimize your team's performance.
Benefits of Tracking Resolved conversations in Help Scout customer support dashboards
Stay on top of your Help Scout KPIs with Numerics' Resolved Conversations widget. This widget allows you to track the total number of closed conversations for a chosen user and mailbox in real-time, ensuring that you have a clear understanding of how your team is performing. With this information at your fingertips, you can easily identify areas that need improvement and make data-driven decisions to optimize your team's performance. By using Numerics' Resolved Conversations widget, you can ensure that your team is always on track to meet their goals and exceed expectations.
Full Integration Details:
Part of the help scout
User By Help Scout Mailbox Widget Pack
Get customer success metrics at an agent level to understand their individual KPI performance from Help Scout data.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
