HelpDesk Dashboard
Track & share your HelpDesk KPIs in real-time with the Numerics dashboard app for your iPhone, iPad, Mac, Apple TV and Apple Watch.
Numerics integrates with Helpdesk to bring your customer service efforts to the forefront. This integration enables you to create customized dashboards that provide real-time insights into your customer support and agent performance. Numerics aggregates data from multiple sources, including ActiveCampaign, Pipedrive, Google Analytics, Google Sheets, and others, into a unified, customer service dashboard that is glanceable and easy to understand.
Stay on top of your customer service KPIs with Numerics and Helpdesk. Make data-driven decisions anywhere, every time based on real-time data and never miss a beat. With Numerics, you'll always have a clear and actionable view of your customer service performance, giving you the power to take your business to the next level!
HelpDesk is a simple yet powerful online ticketing system where you can manage all your customer messages. You can integrate your communication channels and store all conversations in one place. HelpDesk provides easy-to-use and intuitive collaboration tools, smart automation, and other features that boost your productivity.
KPIs & Key Metrics for HelpDesk Dashboards
Build live customer support dashboards using the pre-designed ActiveCampaign dashboard widgets or KPI templates listed below.
A Native HelpDesk Dashboard App for all your Apple devices
HelpDesk Metrics Everywhere!
Have your KPIs & metrics break out of your customer support dashboard app into other parts of your devices.
Lock-screen widgets on your iPhone.
Keep track of your most important customer service metrics of HelpDesk right from your iPhone lock screen.
Notification center widgets for your Mac.
Connect your HelpDesk metrics to your MacOS sidebar.
HelpDesk data driven home screens for your iOS Devices.
Native home screen widgets for your iPad & iPhone powered by data from your HelpDesk account.
Watch complications for your Apple Watch faces.
Design a custom customer support watch face using HelpDesk data.
Make Siri HelpDesk data aware!
"Hey Siri, what are my top ticket sources?"
Email with 7,785 tickets is the top value for top ticket sources.
Stream & share HelpDesk KPIs with other users.
Stream a customer support dashboard to other Numerics users & co-create dashboards with your team in real-time via secure iCloud sharing & collaboration with Messages.
Related Documents:
Related Blog Posts:
HelpDesk Integration Specifications:
Authentication Type:
Token based auth
Supported plans:
All
LiveChat, Inc. Support:
Customer Spotlight
Phil Steadman, VP of Operations - Ajax Mazda explains how they use Numerics across their 5 dealerships in Ontario, Canada.
