Zendesk Dashboards on iPhone, iPad, Apple TV and Apple Watch

Dashboards for Zendesk

Monitor Zendesk KPIs with Numerics Dashboards on your iPhone, iPad, Apple TV and Apple Watch

Zendesk is a cloud-based customer support platform that helps build customer relationships that are more meaningful and productive.

Zendesk Dashboards on iPhone, iPad, Apple TV and Apple Watch

Numerics business dashboard integrates with Zendesk enabling you to visualize the efficiency of your brand or company’s customer support experience. Track high level Zendesk KPIs including new tickets, solved and unsolved tickets, customer provided satisfaction ratings and uncover actionable insights across your data.

Numerics on the App Store

6 pre-designed KPIs

Track solved and unsolved tickets, customer satisfaction ratings and more from Zendesk in Numerics dashboards.

Combine metrics

Design a customer support dashboard with Zendesk metrics along side integrated services like Salesforce or Google Analytics to measure performance of support teams.

Multiple accounts

Stay on top of the health and performance of multiple support teams by creating a dashboard with multiple Zendesk accounts.

Zendesk KPIs

Following are all the pre-defined Zendesk KPI dashboard widgets bundled with Numerics.

Basic Stats

Dashboard Visualization Type: Number

Total new tickets

The total number of new support tickets awaiting response.

Ticket Stats

Pro
Dashboard Visualization Type: Number

Total solved tickets

The total number of support tickets solved within your chosen time span.

Dashboard Visualization Type: Number

Total unsolved tickets

The total number of unsolved support tickets.

Satisfaction Stats

Pro
Dashboard Visualization Type: Number

Total bad satisfaction

The total number of bad satisfaction ratings received from customers for support responses.

Dashboard Visualization Type: Number

Total good satisfaction

The total number of good satisfaction ratings received from customers for support responses.

Dashboard Visualization Type: Number

Total received satisfaction

The total number of satisfaction ratings received from customers for support responses.

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Numerics on iPhone, iPad, Apple TV and Apple Watch