Open conversations

The total number of conversations with the status open.

Track the total number of open conversations in Intercom with Numerics' Open Conversations widget. Optimize your customer support operations.

The Open Conversations widget for Numerics is a number widget that displays the total number of open conversations on Intercom. This widget provides businesses with real-time insights into their customer support team's performance, helping them identify areas for improvement and optimize their customer support operations. With the Open Conversations widget, businesses can ensure they are meeting their goals and providing high-quality service to their customers.

Number tally widget visualization type example

The Number widget visualization type in Numerics.

Benefits of Tracking Open conversations in Intercom team performance dashboards

Tracking the total number of open conversations with Numerics' Open Conversations widget is essential for businesses that use Intercom. The widget provides real-time insights into business performance, enabling businesses to make informed decisions to improve the customer experience and drive growth. With the widget, businesses can monitor the performance of their customer support team, ensuring they are meeting their goals and providing high-quality service. By tracking this KPI, businesses can also identify areas for improvement and optimize their customer support operations, resulting in higher engagement and retention rates.

Full Integration Details:

Intercom Dashboards

Part of the intercom