Unassigned conversations

The total number of conversations with the status unassigned.

Track unassigned Intercom conversations in real-time. Optimize customer support workflows and deliver exceptional customer experiences with Numerics.

The Unassigned Conversations widget is a Number widget that provides real-time visibility into the number of customer conversations that are currently unassigned in your Intercom account. By visualizing this data on a dashboard, teams can stay on top of their support operations and ensure that no customer inquiry goes unaddressed. With Numerics, you can monitor your customer support workflows and optimize your team's performance to deliver exceptional customer experiences.

Number tally widget visualization type example

The Number widget visualization type in Numerics.

Benefits of Tracking Unassigned conversations in Intercom team performance dashboards

Numerics' Unassigned Conversations widget empowers teams to stay on top of their customer support operations. Tracking the number of unassigned conversations in real-time lets teams monitor their workload and ensure that all customer inquiries are being attended to in a timely and efficient manner. By visualizing this critical KPI on a dashboard, teams can make data-driven decisions to improve their support processes and provide exceptional customer experiences. With Numerics, teams can stay ahead of their customer support game and deliver top-notch service to their customers.

Full Integration Details:

Intercom Dashboards

Part of the intercom