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All pre-built Customerly KPI Widget Templates in Numerics.
Active users
The count of active users in the last 30 days for the chosen project.
New users
The count of new users added today for the chosen project.
Total leads
The count of total leads added for the chosen project.
Total users
The total number of users.
Average replies trend
The average number of responses, plotted on a line graph for a chosen timespan.
Closed conversations trend
The count of closed coversations, plotted on a line graph for a chosen timespan.
New conversations trend
The count of new conversations, plotted on a line graph for a chosen timespan.
Top agents by close time
The top agents ordered by their average close time for a chosen timespan.
Top agents by closed conversations
The top agents ordered by their count of closed conversations for a chosen timespan.
Top agents by replies
The top agents ordered by their count of replies for a chosen timespan.
Top agents by reply time
The top agents ordered by their average response time for a chosen timespan.
Top users by conversations closed
The top users ordered by their count of conversations closed for a chosen timespan.
Total replies trend
The total number of replies, plotted on a line graph for a chosen timespan.
Customerly Integration Specifications:
Widget Templates:
13
Authentication Type:
Token based auth
Supported plans:
All
Customerly Support:
Customerly Support
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