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All pre-built Delighted KPI Widget Templates in Numerics.
Decline rate of Detractors
The percentage of detractors contributing to your NPS score based on customer responses.
Decline rate of Passives
The percentage of passives contributing to your NPS score based on customer responses.
Detractors
The total number of detractors who have given your offering a score of 0 - 6 out of 10.
Growth rate of Promoters
The percentage of promoters contributing to your NPS score based on customer responses.
Passives
The total number of passives who have given your offering a score of 7 - 8 out of 10.
Promoters
The total number of promoters who have given your offering a score of 9 - 10 out of 10.
NPS
The total NPS score for your offering based on customer responses.
NPS Distribution
The NPS for your offering broken down by the respondents scores.
Delighted Integration Specifications:
Widget Templates:
8
Authentication Type:
Token based auth
Supported plans:
All
Delighted LLC Support:
Delighted Support
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