Track an agent's performance and customer satisfaction levels in real-time with the Distribution of Customer Review Categories widget by Numerics.
The Pie Chart widget in Numerics visualizes the distribution of customer review categories for an agent over a selected time span. It provides an easy way to monitor an agent's performance broken down by customer review categories, enabling you to stay informed about the quality of your customer service and make data-driven decisions to improve it.
Benefits of Tracking Distribution of customer review categories for an agent in HelpDesk customer support dashboards
The Distribution of customer review categories for an agent widget allows you to track your agent's performance and customer satisfaction levels in real-time. With this widget, you can easily monitor the chosen agent's performance broken down by customer review categories for your chosen time span. By tracking this KPI using a dashboard, you can stay informed about the quality of your customer service and make data-driven decisions to improve it. Whether you're a small business or a large corporation, this widget can help you stay on top of your customer satisfaction metrics and improve your bottom line.
Full Integration Details:
Part of the helpdesk
Agent Widget Pack
More HelpDesk Widget Packs:
HelpDesk Integration Specifications:
Widget Templates:
20
Authentication Type:
Token based auth
Supported plans:
All
LiveChat, Inc. Support: