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Numerics

HelpDesk KPI Widgets

All pre-built HelpDesk KPI Widget Templates in Numerics.

Tickets

Completed tickets

The total number of completed tickets for your chosen time span.

Completed tickets

The total number of completed tickets for your chosen time span.

Completed tickets

The total number of completed tickets for your chosen time span.

Daily new tickets

The total number of daily new tickets.

Daily new tickets

The total number of daily new tickets.

Daily new tickets

The total number of daily new tickets.

Distribution of ticket customer review categories

The tickets broken down by the customer review categories for your chosen time span.

Distribution of ticket customer review categories

The tickets broken down by the customer review categories for your chosen time span.

Distribution of ticket customer review categories

The tickets broken down by the customer review categories for your chosen time span.

Distribution of ticket sources

The tickets broken down by sources for your chosen time span.

Distribution of ticket sources

The tickets broken down by sources for your chosen time span.

Distribution of ticket sources

The tickets broken down by sources for your chosen time span.

Tickets by hour

An hourly distribution of new tickets for your chosen time span.

Tickets by hour

An hourly distribution of new tickets for your chosen time span.

Tickets by hour

An hourly distribution of new tickets for your chosen time span.

Tickets trend

The trend of tickets plotted on a line graph for your chosen time span.

Tickets trend

The trend of tickets plotted on a line graph for your chosen time span.

Tickets trend

The trend of tickets plotted on a line graph for your chosen time span.

Top customer review categories by tickets

The top customer review categories based on ticket ratings for your chosen time span.

Top customer review categories by tickets

The top customer review categories based on ticket ratings for your chosen time span.

Top customer review categories by tickets

The top customer review categories based on ticket ratings for your chosen time span.

Top ticket sources

The top ticket sources for your chosen time span.

Top ticket sources

The top ticket sources for your chosen time span.

Top ticket sources

The top ticket sources for your chosen time span.

Agent

Completed tickets by agent

The total number of completed tickets for your chosen agent and time span.

Completed tickets by agent

The total number of completed tickets for your chosen agent and time span.

Completed tickets by agent

The total number of completed tickets for your chosen agent and time span.

Daily new tickets by agent

The total number of daily new tickets for your chosen agent.

Daily new tickets by agent

The total number of daily new tickets for your chosen agent.

Daily new tickets by agent

The total number of daily new tickets for your chosen agent.

Distribution of customer review categories by overall agent ratings

The overall agent performance broken down by the customer review categories for your chosen time span.

Distribution of customer review categories by overall agent ratings

The overall agent performance broken down by the customer review categories for your chosen time span.

Distribution of customer review categories by overall agent ratings

The overall agent performance broken down by the customer review categories for your chosen time span.

Distribution of customer review categories for an agent

The chosen agent performance broken down by the customer review categories for your chosen time span.

Distribution of customer review categories for an agent

The chosen agent performance broken down by the customer review categories for your chosen time span.

Distribution of customer review categories for an agent

The chosen agent performance broken down by the customer review categories for your chosen time span.

Distribution of ticket customer review categories for an agent

The tickets broken down by the customer review categories for your chosen agent and time span.

Distribution of ticket customer review categories for an agent

The tickets broken down by the customer review categories for your chosen agent and time span.

Distribution of ticket customer review categories for an agent

The tickets broken down by the customer review categories for your chosen agent and time span.

Distribution of ticket sources for an agent

The tickets broken down by sources for your chosen agent and time span.

Distribution of ticket sources for an agent

The tickets broken down by sources for your chosen agent and time span.

Distribution of ticket sources for an agent

The tickets broken down by sources for your chosen agent and time span.

Distribution of tickets by hour for an agent

An hourly distribution of new tickets for your chosen agent and time span.

Distribution of tickets by hour for an agent

An hourly distribution of new tickets for your chosen agent and time span.

Distribution of tickets by hour for an agent

An hourly distribution of new tickets for your chosen agent and time span.

Tickets trend for an agent

The trend of tickets plotted on a line graph for your chosen agent and time span.

Tickets trend for an agent

The trend of tickets plotted on a line graph for your chosen agent and time span.

Tickets trend for an agent

The trend of tickets plotted on a line graph for your chosen agent and time span.

Top customer review categories by overall agent ratings

The top customer review categories by overall agent ratings for your chosen time span.

Top customer review categories by overall agent ratings

The top customer review categories by overall agent ratings for your chosen time span.

Top customer review categories by overall agent ratings

The top customer review categories by overall agent ratings for your chosen time span.

Top customer review categories for an agent

The top customer review categories for your chosen agent and time span.

Top customer review categories for an agent

The top customer review categories for your chosen agent and time span.

Top customer review categories for an agent

The top customer review categories for your chosen agent and time span.

Top ticket customer review categories for an agent

The top customer review categories based on ticket ratings for your chosen agent and time span.

Top ticket customer review categories for an agent

The top customer review categories based on ticket ratings for your chosen agent and time span.

Top ticket customer review categories for an agent

The top customer review categories based on ticket ratings for your chosen agent and time span.

Top ticket sources for an agent

The top ticket sources for your chosen agent and time span.

Top ticket sources for an agent

The top ticket sources for your chosen agent and time span.

Top ticket sources for an agent

The top ticket sources for your chosen agent and time span.

HelpDesk Integration Specifications:

Widget Templates:

Authentication Type:

Token based auth

Supported plans:

All

LiveChat, Inc. Support:

HelpDesk Support

Get HelpDesk

HelpDesk on Twitter

HelpDesk on Linkedin

HelpDesk on YouTube

HelpDesk Integration Specifications:

Widget Templates:

Authentication Type:

Token based auth

Supported plans:

All

LiveChat, Inc. Support:

HelpDesk Support

Get HelpDesk

HelpDesk on Twitter

HelpDesk on Linkedin

HelpDesk on YouTube

HelpDesk Integration Specifications:

Widget Templates:

Authentication Type:

Token based auth

Supported plans:

All

LiveChat, Inc. Support:

HelpDesk Support

Get HelpDesk

HelpDesk on Twitter

HelpDesk on Linkedin

HelpDesk on YouTube