Track support team KPIs in real-time with Numerics' Distribution of tickets by hour for an agent widget.
The Distribution of tickets by hour for an agent widget provides an hourly distribution of new tickets for a chosen agent and time span. With this Day Density widget, Numerics users can track agent performance in real time and gain valuable insights into support team KPIs. Designed exclusively for iOS, iPadOS, MacOS, Apple WatchOS & Apple tvOS, Numerics provides secure and scalable dashboards that run natively on users' devices.
Benefits of Tracking Distribution of tickets by hour for an agent in HelpDesk customer support dashboards
With Numerics' Distribution of tickets by hour for an agent widget, tracking support team KPIs has never been easier. This widget provides an hourly distribution of new tickets for your chosen agent and time span, allowing you to stay on top of your support team's performance in real time. With Numerics dashboards, you can design live visualizations with data from a multitude of integrated SaaS tools and data sources, providing a secure and scalable solution that runs natively on your devices. Keep your finger on the pulse of your support team's performance with Numerics.
Full Integration Details:
Part of the helpdesk
Agent Widget Pack
More HelpDesk Widget Packs:
HelpDesk Integration Specifications:
Widget Templates:
20
Authentication Type:
Token based auth
Supported plans:
All
LiveChat, Inc. Support:
