Accepting chats time

The time in seconds during which the agent had the 'accepting chats' status set for your chosen time span.

Improve customer satisfaction and drive business growth with Numerics' Accepting Chats Time widget for LiveChat. Real-time visibility into agent availability.

The Accepting Chats Time widget from Numerics is a must-have for businesses that rely on live chat agents to provide customer service. This widget, a Text Label, provides real-time visibility into the time agents spend accepting chats during a chosen time span. With this information, businesses can ensure that their agents are providing top-notch service to customers and make data-driven decisions to improve customer satisfaction and drive business growth.

Text Label widget visualization type example

The Text Label widget visualization type in Numerics.

Benefits of Tracking Accepting chats time in LiveChat customer support dashboards

Get real-time visibility into your live chat agents' availability with the Accepting Chats Time widget from Numerics. Keep your finger on the pulse of your business with customizable dashboards that let you track key performance indicators (KPIs) in one place. With this widget, ensure that your agents are accepting chats and providing top-notch service to your customers. Stay informed and make data-driven decisions to improve customer satisfaction and drive business growth.

Full Integration Details:

LiveChat Dashboards

Part of the livechat