Optimize your operations with Numerics' LiveChat Agent Score widget. Gain real-time visibility into team productivity and identify top performers.
The Agent Score widget on Numerics' business dashboard is a Number widget that helps you track the performance of your agents in real-time. With its clear and concise visualization, you can quickly identify top performers and make data-driven decisions to improve your team's productivity. The widget's large numeric tally display, along with an optional change indicator, makes it easy to track your agents' scores and take proactive steps to optimize your operations.
Benefits of Tracking Agent score in LiveChat customer support dashboards
The Agent Score widget on Numerics' business dashboard tracks agent performance in real-time, allowing you to identify top performers and reward them accordingly. With this widget, you can gain valuable insights into your team's productivity and make data-driven decisions to take your business to the next level. By having real-time visibility into your agents' scores, you can make proactive adjustments to optimize your operations and ensure that customer needs are met efficiently.
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