Track your agents' chat time and optimize customer service with Numerics' live dashboard Chatting Time widget.
The Chatting Time widget in Numerics is a Text Label that displays the time in seconds an agent has spent chatting with customers during a chosen time span. With this widget, you can effortlessly track the amount of time agents spend chatting with customers, helping you stay on top of your customer service KPIs and ensuring that your customer support process is optimized for exceptional service. Try the Chatting Time widget today and streamline your customer service operations.
Benefits of Tracking Chatting time in LiveChat customer support dashboards
Chatting time widget is an essential tool to track how long your agents have been chatting with customers. It helps you stay on top of your customer service KPIs in real-time and make data-driven decisions to increase productivity and efficiency. With Numerics, you can easily add the Chatting time widget to your dashboard and monitor your agents' performance with just a glance. By keeping track of the time agents spend chatting with customers, you can optimize your customer support process and provide exceptional service to your customers. Try Numerics' Chatting time widget today and streamline your customer service operations.
Full Integration Details:
Part of the livechat
Agent Widget Pack
More LiveChat Widget Packs:
LiveChat Integration Specifications:
Widget Templates:
29
Authentication Type:
Token based auth
Supported plans:
All
LiveChat, Inc. Support: