Optimize your team's performance with Numerics' LiveChat Logged in time widget. Track your team's efficiency in real-time.
Numerics' LiveChat Logged in time widget provides real-time updates on the time agents spend logged in, allowing you to optimize your team's availability. By tracking your team's performance, the widget helps you stay ahead of the curve and ensure timely customer support. With a user-definable configuration, you can adjust your staffing to meet the demands of your customers. The widget's text label visualization type displays the time in seconds during which agents were logged in, making it the perfect tool to help you make sure your team is always there for your customers.
Benefits of Tracking Logged in time in LiveChat customer support dashboards
Track your team's performance and stay ahead of the curve with Numerics' LiveChat Logged in time widget. With real-time updates, you can optimize your team's efficiency and ensure that they're available to chat with customers when they're needed. The widget's user-definable configuration lets you keep track of the time that agents spend logged in and adjust your staffing appropriately. It's the perfect tool to make sure that your team is always available to help customers, no matter when they need it.
Full Integration Details:
Part of the livechat
Agent Widget Pack
More LiveChat Widget Packs:
LiveChat Integration Specifications:
Widget Templates:
29
Authentication Type:
Token based auth
Supported plans:
All
LiveChat, Inc. Support:
