Optimize response times with Numerics' LiveChat widget, providing real-time insights into your agents' availability and not accepting chats time.
The Not Accepting Chats Time widget in Numerics is a Text Label widget that provides live chat agents with real-time insights into their availability. With this widget, agents can track the amount of time they spend in the 'not accepting chats' status, allowing them to optimize response times and ensure that they are available to customers when they need them the most. This widget is a must-have for any live chat support team looking to enhance their customer service and support capabilities.
Benefits of Tracking Not accepting chats time in LiveChat customer support dashboards
The Not Accepting Chats Time widget in Numerics lets live chat agents track their availability and optimize response times. With real-time data at their fingertips, agents can better manage their time and keep customers happy. This widget provides insights into the time spent in the 'not accepting chats' status, allowing agents to analyze their availability and make necessary adjustments. With this widget, agents can ensure that they are available when customers need them the most.
Full Integration Details:
Part of the livechat
Agent Widget Pack
More LiveChat Widget Packs:
LiveChat Integration Specifications:
Widget Templates:
29
Authentication Type:
Token based auth
Supported plans:
All
LiveChat, Inc. Support:
