Average online time

The average time agents status was set to online or away.

Track Zendesk Talk agents' average online time to optimize availability and ensure customer satisfaction with Numerics' Advanced Agents widget pack.

Gain real-time visibility into your Zendesk Talk team's performance with Numerics' Advanced Agents widget pack's Average Online Time widget. This Text Label widget displays the average time your agents spent online or away, helping you optimize their availability and ensure customer satisfaction. Keep a constant eye on this KPI with Numerics' live dashboard, and make informed decisions based on real-time data to stay ahead of the game.

Text Label widget visualization type example

The Text Label widget visualization type in Numerics.

Benefits of Tracking Average online time in Zendesk Talk customer support dashboards

Gain insights into your Zendesk Talk team's performance with Numerics' Advanced Agents widget pack's Average Online Time widget. This widget helps you track the average time agents spent online or away and gain real-time visibility into their availability. By keeping tabs on this KPI with Numerics' live dashboard, you'll be able to make informed decisions based on real-time data to optimize your team's availability and ensure customer satisfaction.

Full Integration Details:

Zendesk Talk Dashboards

Part of the zendesk talk