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Zendesk Talk Dashboard
Track & share your Zendesk Talk KPIs in real-time with the Numerics dashboard app for your iPhone, iPad, Mac, Apple TV and Apple Watch.
Numerics integrates with Zendesk Talk enabling you to visualize the efficiency of your brand or company's customer phone support experience.
With Numerics, you never lose sight of how your agents are performing. Now focus on the KPIs that matter most and make data-driven decisions anywhere, every time!
Zendesk Talk for voice is cloud-based call center software built right into Zendesk Support.
KPIs & Key Metrics for Zendesk Talk Dashboards
Build live customer support dashboards using the pre-designed ActiveCampaign dashboard widgets or KPI templates listed below.
Basic Account
Advanced Account
Queue
Advanced Agents
Basic Agents
A Native Zendesk Talk Dashboard App for all your Apple devices
Zendesk Talk Metrics Everywhere!
Have your KPIs & metrics break out of your customer support dashboard app into other parts of your devices.
Lock-screen widgets on your iPhone.
Keep track of your most important customer service metrics of Zendesk Talk right from your iPhone lock screen.
Notification center widgets for your Mac.
Connect your Zendesk Talk metrics to your MacOS sidebar.
Zendesk Talk data driven home screens for your iOS Devices.
Native home screen widgets for your iPad & iPhone powered by data from your Zendesk Talk account.
Watch complications for your Apple Watch faces.
Design a custom customer support watch face using Zendesk Talk data.
Make Siri Zendesk Talk data aware!
"Hey Siri, what is the number of available agents?"
The value of number of available agents is 47 agents
Stream & share Zendesk Talk KPIs with other users.
Stream a customer support dashboard to other Numerics users & co-create dashboards with your team in real-time via secure iCloud sharing & collaboration with Messages.
Related Documents:
Related Blog Posts:
Zendesk Talk Integration Specifications:
Authentication Type:
Basic Auth
Supported plans:
All
Customer Spotlight
Phil Steadman, VP of Operations - Ajax Mazda explains how they use Numerics across their 5 dealerships in Ontario, Canada.