Track your Zendesk Talk team's wrap-up time with Numerics' Total Wrap-Up Time widget and optimize your workflow for better customer satisfaction.
The Total Wrap-Up Time widget by Numerics is a powerful tool for businesses using Zendesk Talk. This Text Label widget lets users track the total wrap-up time across all calls in real-time, providing important insights into their team's performance. With this widget, businesses can optimize their workflow and improve customer satisfaction by identifying areas for improvement and taking immediate action.
Benefits of Tracking Total wrap-up time in Zendesk Talk customer support dashboards
Maintaining a competitive edge in business requires the ability to stay on top of key performance indicators (KPIs) and respond quickly to changes. With Numerics' Total Wrap-Up Time widget, businesses can track their Zendesk Talk team's wrap-up time in real-time, identify areas for improvement, and take immediate action. By monitoring this KPI on a dashboard, businesses can optimize their workflow, improve customer satisfaction, and ensure that their team is working efficiently and effectively.
Full Integration Details:
Part of the zendesk talk
Basic Agents Widget Pack
More Zendesk Talk Widget Packs:
Zendesk Talk Integration Specifications:
Widget Templates:
46
Authentication Type:
Basic Auth
Supported plans:
All
