Total calls waiting

The current number of callers in the queue waiting for the next available agent.

Real-time tracking of Zendesk Talk call queue with Numerics. Stay ahead of the game. Monitor callers and agent availability.

Track the total number of callers waiting in the queue with the Numerics' Number widget for Zendesk Talk. The widget provides a large numeric tally display, letting you monitor the current number of calls waiting in the queue and respond proactively to any changes. With this widget, you can keep tabs on the queue in real-time and take action based on real-time data.

Number tally widget visualization type example

The Number widget visualization type in Numerics.

Benefits of Tracking Total calls waiting in Zendesk Talk customer support dashboards

With Numerics, you can effortlessly track your Zendesk Talk call queue in real-time, keeping tabs on the current number of callers waiting and the availability of agents. This level of insight empowers you to make informed decisions and stay ahead of the game. With a user-definable number widget, you can monitor the total number of calls waiting in the queue and respond proactively to any changes. Numerics' customizable dashboards make it easy to visualize your KPIs and take action based on real-time data.

Full Integration Details:

Zendesk Talk Dashboards

Part of the zendesk talk