Track the longest wait time in your Zendesk Talk queue with Numerics' Longest Wait Time widget. Improve customer satisfaction today.
Numerics' Longest Wait Time widget for Zendesk Talk displays the longest wait time for any caller in your Talk queue. The widget is a Text Label type, making it easy to read and understand at a glance. With this KPI front and center on your business dashboard, you can ensure that your support team is prioritizing and optimizing their efforts to improve customer satisfaction. Stay on top of your Talk queue's longest wait times with Numerics.
Benefits of Tracking Longest wait time in Zendesk Talk customer support dashboards
Track the longest wait time of any caller in your Zendesk Talk queue with Numerics' Longest Wait Time widget. By keeping an eye on this KPI in real-time, you can prioritize and optimize your support process to improve customer satisfaction. With Numerics, you can easily add this widget to your dashboard and stay aware of the longest wait time at all times. Make data-driven decisions and elevate your customer support with Numerics.
Full Integration Details:
Part of the zendesk talk
Queue Widget Pack
More Zendesk Talk Widget Packs:
Zendesk Talk Integration Specifications:
Widget Templates:
46
Authentication Type:
Basic Auth
Supported plans:
All
