Average wrap up time

The average wrap-up time across all calls.

Track Zendesk Talk call wrap-up times with Numerics' Average Wrap-up Time widget. Optimize call center performance and improve customer service.

The Numerics Average Wrap-up Time widget for Zendesk Talk is a must-have for call center managers looking to optimize their operations and improve customer service. This Text Label widget displays the average amount of time agents take to wrap up calls, providing valuable insights into performance and opportunities for improvement. With real-time data and an intuitive dashboard interface, Numerics makes it easy to track KPIs and make data-driven decisions to drive your business forward.

Text Label widget visualization type example

The Text Label widget visualization type in Numerics.

Benefits of Tracking Average wrap up time in Zendesk Talk customer support dashboards

With Numerics, you can monitor your Zendesk Talk call wrap-up time in real-time, which helps you identify areas for improvement and optimize your call center performance. By keeping track of this KPI using a live dashboard, you can ensure that you are meeting your targets and delivering high-quality customer service. With our easy-to-use widgets and visualizations, you can gain valuable insights into your call center operations and make data-driven decisions that drive your business forward.

Full Integration Details:

Zendesk Talk Dashboards

Part of the zendesk talk