Monitor Zendesk Talk call duration with the Total Call Duration widget in Numerics - make data-driven decisions for improved performance.
The Total Call Duration widget in Numerics lets you track the total duration of all calls in your Zendesk Talk account. This widget is a text label that displays the sum of all call durations in real-time, letting you monitor call times and identify areas for improvement. With the Total Call Duration widget, you can make data-driven decisions that improve team performance and drive results in your call center.
Benefits of Tracking Total call duration in Zendesk Talk customer support dashboards
The Numerics dashboard app empowers businesses by providing real-time insights into the key aspects of their operations. With its Total Call Duration widget, Numerics helps call center managers monitor call times and identify areas for improvement. By visualizing call duration in real-time, businesses can make data-driven decisions that improve team performance and drive results. Whether you need to optimize hold times or improve customer interactions, the Total Call Duration widget gives you the data you need to make informed decisions and drive your business forward.
Full Integration Details:
Part of the zendesk talk
Basic Account Widget Pack
More Zendesk Talk Widget Packs:
Zendesk Talk Integration Specifications:
Widget Templates:
46
Authentication Type:
Basic Auth
Supported plans:
All
