Average talk time

The average talk time for agents across all calls (excludes hold time and consultation).

Track Zendesk Talk agents' average talk time with Numerics' text label widget. Monitor KPIs and make data-driven decisions.

Numerics' text label widget allows users to track and monitor the average talk time for Zendesk Talk agents across all calls. With an intuitive design, this widget provides an easy-to-read display of the KPI, making it simple for businesses to identify trends and make informed decisions based on the data. As a powerful visualization tool, the text label widget is an essential component of any dashboard designed to track Zendesk Talk performance.

Text Label widget visualization type example

The Text Label widget visualization type in Numerics.

Benefits of Tracking Average talk time in Zendesk Talk customer support dashboards

The ability to track and monitor key performance indicators (KPIs) is essential for any business looking to stay ahead of the competition and achieve its goals. Numerics' gauge widget offers a powerful visualization of a KPI, displaying the current and target values in an easy-to-read linear gauge. By incorporating this widget into a dashboard, businesses can monitor the KPI in real-time and make informed decisions based on the data. With Numerics' direct, secure connections to data sources, businesses can trust that the data they are seeing is accurate and up-to-date. The gauge widget's intuitive design allows users to quickly identify trends and changes in the KPI, enabling them to take action and make adjustments as needed. Overall, the gauge widget provides businesses with the tools they need to stay on top of their KPIs and make data-driven decisions that drive success.

Full Integration Details:

Zendesk Talk Dashboards

Part of the zendesk talk