Messages per chat
The average number of messages sent by your team members in a chat session within your chosen time span.
Track your team's Help Scout chat interactions in real-time with Numerics' Help Scout Chat KPIs widget.
The Help Scout Chat KPIs widget on Numerics provides an intuitive and interactive visualization of the average number of messages per chat session for your team. With a simple number display, this widget gives you real-time insight into the performance of your team's chat interactions. Use this widget to keep track of your team's performance and identify potential areas for improvement, all from the convenience of your Apple device.
Benefits of Tracking Messages per chat in Help Scout customer support dashboards
To make informed decisions, businesses must be aware of the key performance indicators that influence their success. With Numerics' Help Scout Chat KPIs widget, users can track their team's performance in real-time by monitoring the average number of messages sent per chat session. This allows businesses to identify areas for improvement and increase customer satisfaction. By being aware of the real-time value of this KPI at all times, users can make informed decisions that improve team performance and ultimately drive business success.
Full Integration Details:
Part of the help scout
Chat KPIs Widget Pack
Track chat performance KPIs and metrics in a Help Scout dashboard.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
