Optimize support workflows with the Conversation Distribution by Workflows Pie Chart widget in Numerics for Help Scout.
Help Scout conversations can be distributed in multiple workflows, and it's important to monitor their distribution to ensure that support requests are efficiently handled. The Conversation Distribution by Workflows widget in Numerics presents a pie chart that shows the distribution of conversations across different workflows applied to a specific mailbox. With this pie chart, you can quickly see the percentage of conversations in each workflow and take appropriate action to optimize your team's workflow and improve your support efficiency.
Benefits of Tracking Conversation distribution by workflows in Help Scout customer support dashboards
With Numerics, tracking KPIs has never been easier. Imagine having a real-time snapshot of the key metrics that matter to your business, all in one place. The gauge widget provides a linear visualization of your KPIs with displays for current and target values. You can keep a watchful eye on your progress and easily identify trends, anomalies, and areas that need attention, all in real-time. The countdown timer widget provides an intelligent count-up or count-down display that adapts to the time span, giving you a clear picture of how much time is left to hit your target. With Numerics, you can stay informed, make informed decisions, and take timely action to drive your business forward.
Full Integration Details:
Part of the help scout
Conversation By Mailbox Widget Pack
Connect to your Help Scout data to build dashboards that track KPIs and metrics for a mailbox in real time.