Overall replies
The total number of replies sent by members of your team to customers within your chosen time span.
Track your team's customer support performance with Numerics' Overall Replies widget, powered by Help Scout.
Track your team's customer support performance in real-time with Numerics' Overall Replies widget, powered by Help Scout. This widget displays the total number of replies sent by your team to customers within a chosen time span, giving you a clear overview of your customer support KPIs. The widget's large numeric tally display with an optional change indicator makes it easy to visualize your customer support performance at a glance.
Benefits of Tracking Overall replies in Help Scout customer support dashboards
As a business owner, you need to have a clear understanding of how your customer support efforts are impacting your business. With Numerics' Overall Replies widget powered by Help Scout, you can easily track the number of replies sent by your team to customers in real-time. This widget allows you to monitor your customer support KPIs and make informed decisions to drive your business forward. With Numerics, you can design a live dashboard that gives you all the information you need at your fingertips, empowering you to take action and make data-driven decisions.
Full Integration Details:
Part of the help scout
Overall Company Help Desk KPIs Widget Pack
Improve customer support KPIs and metrics with dashboards designed with Help Scout data.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds