Track new support conversations in real-time with Numerics' Overall New Conversations widget for Help Scout. Stay on top of customer needs.
The Overall New Conversations widget on Numerics lets you monitor the total number of new or updated support conversations in real-time. With a Number visualization, this widget provides a clear and concise tally of your customer communication volume. Stay on top of customer needs with a quick glance, and easily identify any issues that require attention. Gain valuable insights into your support team's workload and customer communication trends, all in one convenient dashboard widget.
Benefits of Tracking Overall new conversations in Help Scout customer support dashboards
The Overall New Conversations widget on Numerics lets you track the total number of new or updated support conversations in real-time. By keeping a close eye on this KPI, you can better understand your customer communication volume and stay on top of customer needs. With Numerics, you can see the value of this KPI at a glance, and quickly identify if there are any issues that need your attention. This widget allows you to make informed decisions about your support team's workload and ensures that you are always aware of your customer's needs.
Full Integration Details:
Part of the help scout
Overall Conversation Widget Pack
Build dashboards with your Help Scout account to track and improve customer success metrics and KPIs.