Top saved replies used in conversations
The top 5 saved replies ordered by the conversations they were used in within your chosen time span.
Monitor your most frequently used replies in Help Scout conversations with the Top saved replies widget in Numerics.
The Top saved replies used in conversations widget, available in Numerics, provides a quick and easy way to monitor the most frequently used replies in your Help Scout conversations. By displaying a list of the top five saved replies ordered by the conversations they were used in, this widget enables you to identify the most common issues that customers are facing. With this information, you can optimize your replies to address these concerns and ensure that your customer support is efficient, effective, and tailored to your customers' needs.
Benefits of Tracking Top saved replies used in conversations in Help Scout customer support dashboards
As a business owner or manager, you need to keep track of the most important metrics for your business. With Numerics' Top saved replies used in conversations widget, you can monitor the most frequently used replies in your Help Scout conversations, and stay on top of customer communication. With this widget, you can identify the most common issues that customers are facing, and optimize your replies to address these concerns. By tracking this KPI, you can ensure that your customer support is efficient, effective, and tailored to your customers' needs.
Full Integration Details:
Part of the help scout
Overall Conversation Widget Pack
Build dashboards with your Help Scout account to track and improve customer success metrics and KPIs.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
