Overall happiness score
The happiness score based on the number of ratings received for support responses within your chosen time span.
Track customer satisfaction in real-time with the Overall Happiness Score widget in Numerics for Help Scout.
The Overall Happiness Score widget in Numerics is a Number visualization that allows you to track customer satisfaction in real-time. With the ability to monitor this KPI at all times, you can ensure that your team is providing the best possible customer service. The widget's number display makes it easy to see how your support team is doing, and the change indicator lets you quickly identify trends to address any issues.
Benefits of Tracking Overall happiness score in Help Scout customer support dashboards
As a business owner, you know that customer service is key to the success of your business. The Overall Happiness Score widget in Numerics lets you track customer satisfaction in real-time, so you can stay ahead of the competition. With the ability to monitor this KPI at all times, you can ensure that your team is providing the best possible customer service. The widget's number display makes it easy to see how your support team is doing, and the change indicator lets you quickly identify trends to address any issues. Gain valuable insights and improve your business's success with Numerics.
Full Integration Details:
Part of the help scout
Overall Happiness Widget Pack
Monitor overall customer happiness KPIs and metrics in dashboards from Help Scout data.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds