Average first response time
The average amount of time a customer is waiting for a first response from your team, subsequent response times are not included, within your chosen time span.
Track your team's average response time with Numerics' "Average First Response Time" widget for Help Scout. Improve customer satisfaction today.
Track customer response times with Numerics' "Average First Response Time" widget. Monitor the time it takes for your team to respond to customer inquiries in real-time with a large, easy-to-read numeric display. With the widget's precise measurement of your customer service performance, you can quickly identify bottlenecks and improve your response times.
Benefits of Tracking Average first response time in Help Scout customer support dashboards
Track the average first response time of your customer inquiries in real-time with Numerics' "Average First Response Time" widget. Get a comprehensive overview of your team's performance and gain insights into where you can improve response times. With Numerics' secure and scalable dashboard, you can stay on top of your team's productivity and ensure customer satisfaction. Improve your team's response times and better serve your customers with Numerics' comprehensive business dashboard.
Full Integration Details:
Part of the help scout
Overall Productivity Widget Pack
Build dashboards to track overall performance and productivity of your help desk with customer success metrics from Help Scout data.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
