Average resolution time
The average amount of time it takes from the time a conversation is created to the time it is resolved within your chosen time span.
Track your Help Scout team's performance with the Average Resolution Time widget in Numerics. Keep your customers happy.
The Average Resolution Time widget in Numerics lets you visualize the average amount of time it takes to resolve customer conversations. This text label widget provides a quick and easy way to track this important KPI, helping you keep your customer service team on track and your customers satisfied. With Numerics, you can easily monitor this metric on a customizable dashboard and make data-driven decisions to optimize team workflow.
Benefits of Tracking Average resolution time in Help Scout customer support dashboards
The Average Resolution Time widget in Numerics lets you track your customer service team's performance in real-time. With the ability to monitor this KPI on a customizable dashboard, you'll be able to keep your team productive and your customers satisfied. By having this information at your fingertips, you can quickly identify areas that need improvement and make data-driven decisions to optimize your team's workflow. With Numerics, you'll have the power to improve your customer service team's performance and keep your customers happy.
Full Integration Details:
Part of the help scout
Overall Productivity Widget Pack
Build dashboards to track overall performance and productivity of your help desk with customer success metrics from Help Scout data.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
