Overall replies sent trend
The trend of the number of replies sent to customers, including new conversation threads within your chosen time span.
Track your customer service team's performance in real-time with Numerics' Overall Replies Sent Trend widget for Help Scout.
The Overall Replies Sent Trend widget is a line chart that displays the trend of customer service team's performance in sending replies to customers, including new conversation threads. Designed exclusively for Numerics, this widget provides a clear and concise view of your KPI, allowing you to make informed decisions to improve your customer service. The interactive line chart and supporting displays make it easy to track the number of replies sent in real-time, so you can stay informed about your team's progress and ensure that they meet your customers' needs.
Benefits of Tracking Overall replies sent trend in Help Scout customer support dashboards
Customer service is critical to the success of any business. With Numerics' Overall Replies Sent Trend widget, you can keep track of your customer service team's performance in real-time, ensuring that they meet your customers' needs. This line graph widget provides a clear and concise view of the number of replies sent to customers, including new conversation threads within your chosen time span. By tracking this important KPI using a dashboard, you can stay informed about your team's progress and make informed decisions to improve your customer service.
Full Integration Details:
Part of the help scout
Overall Productivity Widget Pack
Build dashboards to track overall performance and productivity of your help desk with customer success metrics from Help Scout data.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
