Overall resolved conversations
The total number of conversations with atleast one reply and a Closed status.
The Overall Resolved Conversations widget in Numerics lets you monitor your Help Scout team's performance in real-time.
Help Scout's Overall Resolved Conversations widget in Numerics is a Number widget that displays the total number of closed conversations with at least one reply. This widget lets you keep track of your support team's performance in real-time, providing you with a clear picture of their productivity. With this KPI, you can make data-driven decisions that optimize your resources and improve your team's performance.
Benefits of Tracking Overall resolved conversations in Help Scout customer support dashboards
The Overall Resolved Conversations widget in Numerics lets you monitor your support team's performance and optimize your resources in real-time. With this widget, you can track the number of closed conversations with at least one reply, giving you a clear picture of your team's productivity. By keeping an eye on this KPI, you can take immediate action to improve your team's performance and ensure that your customers are receiving the support they need. With Numerics, you can have your finger on the pulse of your support team's productivity and make data-driven decisions that drive business success.
Full Integration Details:
Part of the help scout
Overall Productivity Widget Pack
Build dashboards to track overall performance and productivity of your help desk with customer success metrics from Help Scout data.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
