The Overall Resolved Conversations widget in Numerics lets you monitor your Help Scout team's performance in real-time.
Help Scout's Overall Resolved Conversations widget in Numerics is a Number widget that displays the total number of closed conversations with at least one reply. This widget lets you keep track of your support team's performance in real-time, providing you with a clear picture of their productivity. With this KPI, you can make data-driven decisions that optimize your resources and improve your team's performance.
Benefits of Tracking Overall resolved conversations in Help Scout customer support dashboards
The Overall Resolved Conversations widget in Numerics lets you monitor your support team's performance and optimize your resources in real-time. With this widget, you can track the number of closed conversations with at least one reply, giving you a clear picture of your team's productivity. By keeping an eye on this KPI, you can take immediate action to improve your team's performance and ensure that your customers are receiving the support they need. With Numerics, you can have your finger on the pulse of your support team's productivity and make data-driven decisions that drive business success.
Full Integration Details:
Part of the help scout
Overall Productivity Widget Pack
Build dashboards to track overall performance and productivity of your help desk with customer success metrics from Help Scout data.
More Help Scout Widget Packs:
Personal Help Scout KPIs Widget Pack
Track personal customer service KPIs and metrics in a Help Scout dashboard in real time.
User By Help Scout Mailbox Widget Pack
Get customer success metrics at an agent level to understand their individual KPI performance from Help Scout data.
Support Team By Help Scout Mailbox Widget Pack
Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.
Overall Company Help Desk KPIs Widget Pack
Improve customer support KPIs and metrics with dashboards designed with Help Scout data.
Company By Mailbox Widget Pack
Monitor company customer support data for a specific mailbox in a Help Scout dashboard.
Productivity By Mailbox Widget Pack
Track customer support performance with KPIs like resolution times and more with Help Scout dashboards.
Overall Conversation Widget Pack
Build dashboards with your Help Scout account to track and improve customer success metrics and KPIs.
Conversation By Mailbox Widget Pack
Connect to your Help Scout data to build dashboards that track KPIs and metrics for a mailbox in real time.
Overall Happiness Widget Pack
Monitor overall customer happiness KPIs and metrics in dashboards from Help Scout data.
Knowledge base KPIs Widget Pack
Build dashboards to track performance and metrics of knowledge base from Help Scout data in real time.
Customer Success Metrics By Mailbox Widget Pack
Track customer happiness KPIs for on a Help Scout dashboard.