Average handle time
The total amount of time taken to send a reply to a customer after pressing the reply button, including drafts, for a specific mailbox within your chosen time span.
Track your Help Scout mailbox's average handle time in real-time with Numerics' powerful Average Handle Time widget.
Numerics' Average Handle Time widget is a powerful text label visualization type that allows you to track the total amount of time taken to send a reply to a customer after pressing the reply button, including drafts, for a specific mailbox within your chosen time span. With this widget, you can easily monitor your team's productivity and make informed decisions to optimize your Help Scout mailbox's performance. Gain real-time insights and stay ahead of the game with Numerics.
Benefits of Tracking Average handle time in Help Scout customer support dashboards
With Numerics' Average Handle Time widget, you can easily track your Help Scout mailbox's average handle time in real-time. By having this KPI at your fingertips, you can quickly identify trends and make informed decisions to optimize your team's productivity. With the widget's secure and scalable KPIs, you can rest assured that your data is accurate and up-to-date. Gain insights and stay on top of your Help Scout mailbox's performance with Numerics.
Full Integration Details:
Part of the help scout
Productivity By Mailbox Widget Pack
Track customer support performance with KPIs like resolution times and more with Help Scout dashboards.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
