Average replies to resolve conversations
The total number of replies sent to the customer before the conversation is resolved, for a specific mailbox within your chosen time span.
Track team productivity and customer satisfaction in real-time with the Help Scout widget for Numerics.
The Average Replies to Resolve Conversations widget, a Number visualization type, provides an instant view of the total number of replies sent to a customer before a conversation is resolved, for a specific mailbox within your chosen time span. With this widget, you can track your team's productivity and ensure that they provide the best possible experience for your customers. With Numerics' secure and scalable design, you can be confident that your team's performance is accurately tracked and that you have the information you need to make informed decisions and drive your business forward.
Benefits of Tracking Average replies to resolve conversations in Help Scout customer support dashboards
As a business owner, tracking your team's productivity and customer satisfaction is essential. With the Numerics dashboard app, you can easily monitor your team's productivity through the Help Scout widget. This widget provides real-time insights into your team's performance and helps you identify areas where you can improve. By tracking the number of replies sent to customers before a conversation is resolved, you can ensure that your team is providing the best possible experience for your customers. With Numerics, you can be confident that you have the information you need to make informed decisions and drive your business forward.
Full Integration Details:
Part of the help scout
Productivity By Mailbox Widget Pack
Track customer support performance with KPIs like resolution times and more with Help Scout dashboards.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
