Average resolution time
The average amount of time it takes from the time a conversation is created to the time it is resolved, for a specific Help Scout mailbox within your chosen time span.
Track resolution times for specific Help Scout mailboxes in real-time with Numerics' Average Resolution Time widget.
Track the average resolution time for a specific Help Scout mailbox in real-time with Numerics' Average Resolution Time text label widget. Easily monitor your team's performance and quickly identify and address any issues to ensure that your targets are being met. With Numerics, you have access to the most up-to-date information, empowering you to make informed decisions with confidence.
Benefits of Tracking Average resolution time in Help Scout customer support dashboards
Numerics' Average Resolution Time widget lets you track the amount of time it takes to resolve conversations for a specific Help Scout mailbox. With this widget, you can monitor the resolution time in real-time and stay on top of your team's performance. By having this KPI displayed prominently on your Numerics dashboard, you can easily identify and address any issues that arise, and ensure that your team is meeting their targets. With Numerics, you always have access to the most up-to-date information, so you can make informed decisions with confidence.
Full Integration Details:
Part of the help scout
Productivity By Mailbox Widget Pack
Track customer support performance with KPIs like resolution times and more with Help Scout dashboards.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
