Average response time
The average amount of time a customer is waiting for a response from your team, for a specific mailbox within your chosen time span on a Help Scout dashboard.
Track customer response times in real-time with Numerics' Average Response Time widget for Help Scout. Stay ahead of the competition.
The Numerics Average Response Time widget for Help Scout is a text label widget that displays the average amount of time customers are waiting for a response from a specific mailbox. With this widget, you can track customer response times in real-time, making it easy to identify and address potential issues promptly. Keep your customer support team on track and ensure that your customers receive the help they need quickly and efficiently.
Benefits of Tracking Average response time in Help Scout customer support dashboards
As a business owner, staying informed about your customer service KPIs is crucial to maintaining a strong reputation and healthy relationships with your customers. With Numerics' Average Response Time widget, you can easily track the average amount of time your customers are waiting for a response from your team in real-time. By keeping a close eye on this KPI, you can proactively address any issues and ensure that your customer support team is meeting the needs of your customers. With Numerics, you can take control of your business and stay ahead of the competition.
Full Integration Details:
Part of the help scout
Productivity By Mailbox Widget Pack
Track customer support performance with KPIs like resolution times and more with Help Scout dashboards.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
