Closed conversations
The total number of conversations with a Closed status, for a specific mailbox within your chosen time span.
Track the total number of Closed Conversations for a specific Help Scout mailbox, and improve your customer support processes with Numerics.
The Closed Conversations widget by Numerics is a Number widget that displays the total number of conversations with a Closed status. This widget is designed for business owners who need to monitor their customer support operations in real-time. With this KPI displayed on your Numerics dashboard, you can quickly identify bottlenecks in your support processes and ensure that your support team is meeting your customers' needs at all times.
Benefits of Tracking Closed conversations in Help Scout customer support dashboards
As a business owner, you need to keep a pulse on your customer support operations to ensure that your customers are happy. The Closed Conversations widget by Numerics lets you track the total number of conversations with a Closed status in real-time, giving you immediate insight into your support processes. With this widget, you can identify any bottlenecks in your support processes and take action to improve customer satisfaction levels. By monitoring this KPI on your Numerics dashboard, you can be sure that your support team is meeting your customers' needs at all times.
Full Integration Details:
Part of the help scout
Productivity By Mailbox Widget Pack
Track customer support performance with KPIs like resolution times and more with Help Scout dashboards.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds